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<?xml version='1.0' encoding='utf-8' ?>
<!DOCTYPE section PUBLIC "-//OASIS//DTD DocBook XML V4.5//EN" "http://www.oasis-open.org/docbook/xml/4.5/docbookx.dtd">
<section id="sect-Feedback">
<title>Feedback</title>
<indexterm>
<primary>feedback</primary>
<secondary>contact information for this manual</secondary>
</indexterm>
<para>
We value feedback on our software as well as our documentation. Please find ways to contact us in this section.
</para>
<section id="sect-Feedback-Reporting_Bugs_in_Kolab">
<title>Reporting Bugs in Kolab</title>
<para>
Bug reports can be logged in our <ulink url="https://bugzilla.kolabsys.com">Bugzilla issue tracker</ulink>. Please bear in mind registration is required to log bugs.
</para>
<para>
Before reporting a bug, please search the issue tracker for existing bugs that may report the same problem.
</para>
<para>
When reporting a bug, please prepare to provide the following information;
</para>
<para>
<itemizedlist>
<listitem>
<para>
Your platform, and if applicable, your distribution and the distribution version.
</para>
</listitem>
<listitem>
<para>
The version(s) of the relevant Kolab component(s) you are using.
</para>
</listitem>
<listitem>
<para>
If a custom version is used, any options that may have specified during the build process.
</para>
</listitem>
</itemizedlist>
</para>
</section>
<section id="sect-Feedback-Mailing_Lists">
<title>Mailing Lists</title>
<para>
Mailing lists are a quick way to get in touch with a large number of subscribers, who may know the answer to your question or can provide you with additional insight.
</para>
<formalpara>
<title>Announcement Mailing List</title>
<para>
Kolab Groupware administrators and developers are strongly encouraged to subscribe to the moderated, low-volume announcement mailing list, to which important release announcements are submitted. We have the announcement mailing list available at <ulink url="https://lists.kolab.org/mailman/listinfo/kolab-announce" />. To subscribe to the list, either click the aforementioned link and fill out the information requested, or send an email to <ulink url="mailto:kolab-announce-subscribe@kolab.org">kolab-announce-subscribe@kolab.org</ulink>.
</para>
</formalpara>
<formalpara>
<title>User Mailing List</title>
<para>
For users of Kolab software, we run a public mailing list at <ulink url="https://lists.kolab.org/mailman/listinfo/kolab-users" />. To subscribe to the list, either click the aforementioned link and fill out the information requested, or send an email to <ulink url="mailto:kolab-users-subscribe@kolab.org">kolab-users-subscribe@kolab.org</ulink>.
</para>
</formalpara>
<formalpara>
<title>Development Mailing List</title>
<para>
For developers of Kolab software, as well as general discussion on bugs and patches, we run a public mailing list at <ulink url="https://lists.kolab.org/mailman/listinfo/kolab-devel" />. To subscribe to the list and fill out the information requested, or send an email to <ulink url="mailto:kolab-devel-subscribe@kolab.org">kolab-devel-subscribe@kolab.org</ulink>.
</para>
</formalpara>
<section id="sect-Feedback-Mailing_Lists-Archives">
<title>Archives</title>
<para>
The archives of the announcement, user support and development discussion mailing lists are available through web archives.
</para>
</section>
</section>
<section id="sect-Feedback-IRC">
<title>IRC</title>
<para>
Internet Relay Chat (IRC) is another way to get in touch with some of the people that develop and use Kolab Groupware. Use your favorite IRC client to connect to the <ulink url="http://freenode.net" >FreeNode IRC Network</ulink>, or use the <ulink url="http://webchat.freenode.net?channels=kolab&uio=d4">web-based chat</ulink>.
</para>
<para>
Once connected, join us in <ulink url="irc://irc.freenode.net/kolab">the #kolab IRC channel</ulink>.
</para>
</section>
</section>
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