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authorJeroen van Meeuwen (Kolab Systems) <vanmeeuwen@kolabsys.com>2012-03-09 15:16:20 (GMT)
committerJeroen van Meeuwen (Kolab Systems) <vanmeeuwen@kolabsys.com>2012-03-09 15:16:20 (GMT)
commit9b88c2fcfa7b1d21c1ef52aed4c0ebcb6db6389b (patch)
tree89aa50bbac469a059af4927ebc2d6c4212f7c589 /Common_Content/en-US/sect-Feedback.xml
parent34bc33d3f0d5d56a12dde76b348643f4b24ccb8d (diff)
downloadkolab-docs-9b88c2fcfa7b1d21c1ef52aed4c0ebcb6db6389b.tar.gz
Finalize (hopefully) the Common_Content's Feedback and About Kolab Groupware sections
Diffstat (limited to 'Common_Content/en-US/sect-Feedback.xml')
-rw-r--r--Common_Content/en-US/sect-Feedback.xml32
1 files changed, 24 insertions, 8 deletions
diff --git a/Common_Content/en-US/sect-Feedback.xml b/Common_Content/en-US/sect-Feedback.xml
index b160dfd..6ab1878 100644
--- a/Common_Content/en-US/sect-Feedback.xml
+++ b/Common_Content/en-US/sect-Feedback.xml
@@ -14,7 +14,10 @@
<section id="sect-Feedback-Reporting_Bugs_in_Kolab">
<title>Reporting Bugs in Kolab</title>
<para>
- Bug reports can be logged in our <ulink url="https://bugzilla.kolabsys.com">Bugzilla issue tracker</ulink>. Please bear in mind registration is required.
+ Bug reports can be logged in our <ulink url="https://bugzilla.kolabsys.com">Bugzilla issue tracker</ulink>. Please bear in mind registration is required to log bugs.
+ </para>
+ <para>
+ Before reporting a bug, please search the issue tracker for existing bugs that may report the same problem.
</para>
<para>
When reporting a bug, please prepare to provide the following information;
@@ -28,7 +31,7 @@
</listitem>
<listitem>
<para>
- The version(s) of the Kolab component(s) you are using.
+ The version(s) of the relevant Kolab component(s) you are using.
</para>
</listitem>
<listitem>
@@ -38,16 +41,26 @@
</listitem>
</itemizedlist>
</para>
- <para>
- provide some text on logging a new ticket in our bugzilla, information to provide, etc. Possibly mention the life cycle of a product version series.
- </para>
</section>
<section id="sect-Feedback-Mailing_Lists">
<title>Mailing Lists</title>
<para>
- For users of Kolab software, we run a public mailing list at <ulink url="https://lists.kolab.org/mailman/listinfo/kolab-users" />. To subscribe to the list, either click the aforementioned link and fill out the information requested, or send an email to <ulink url="mailto:kolab-users-subscribe@kolab.org">kolab-users-subscribe@kolab.org</ulink>.
+ Mailing lists are a quick way to get in touch with a large number of subscribers, who may know the answer to your question or can provide you with additional insight.
</para>
+ <formalpara>
+ <title>Announcement Mailing List</title>
+ <para>
+ Kolab Groupware administrators and developers are strongly encouraged to subscribe to the moderated, low-volume announcement mailing list, to which important release announcements are submitted. We have the announcement mailing list available at <ulink url="https://lists.kolab.org/mailman/listinfo/kolab-announce" />. To subscribe to the list, either click the aforementioned link and fill out the information requested, or send an email to <ulink url="mailto:kolab-announce-subscribe@kolab.org">kolab-announce-subscribe@kolab.org</ulink>.
+ </para>
+ </formalpara>
+
+ <formalpara>
+ <title>User Mailing List</title>
+ <para>
+ For users of Kolab software, we run a public mailing list at <ulink url="https://lists.kolab.org/mailman/listinfo/kolab-users" />. To subscribe to the list, either click the aforementioned link and fill out the information requested, or send an email to <ulink url="mailto:kolab-users-subscribe@kolab.org">kolab-users-subscribe@kolab.org</ulink>.
+ </para>
+ </formalpara>
<formalpara>
<title>Development Mailing List</title>
@@ -59,7 +72,7 @@
<section id="sect-Feedback-Mailing_Lists-Archives">
<title>Archives</title>
<para>
- The archives of both the user support and development discussion mailing list are available through web archives.
+ The archives of the announcement, user support and development discussion mailing lists are available through web archives.
</para>
</section>
@@ -68,7 +81,10 @@
<section id="sect-Feedback-IRC">
<title>IRC</title>
<para>
- Refer to irc://irc.freenode.net/kolab here.
+ Internet Relay Chat (IRC) is another way to get in touch with some of the people that develop and use Kolab Groupware. Use your favorite IRC client to connect to the <ulink url="http://freenode.net" >FreeNode IRC Network</ulink>, or use the <ulink url="http://webchat.freenode.net?channels=kolab&uio=d4">web-based chat</ulink>.
+ </para>
+ <para>
+ Once connected, join us in <ulink url="irc://irc.freenode.net/kolab">the #kolab IRC channel</ulink>.
</para>
</section>